I bought all my beds, living room set, and everything in between.Great staff, good pricing
Went in to buy a pillow top mattress. Made the mistake of letting the salesman talk me into a memory foam mattress. Spent over $2,000 on a mattress I cant sleep on. Went back to the store to see what could be done about it and was told my 90 days to exchange had passed and that i would just have to deal with it. I will never buy anything from them again. Poor customer service.
Average service decent prices
Great service, good prices, awesome beds.
My husband and I visited WG&R Sleep Shop to purchase a new mattress and box spring in July 2017. We spent about 2 hours in the store and narrowed down our decision to 2 mattresses. We chose a WG&R brand that was on clearance. The mattress was delivered on schedule and the staff was friendly to work with, but the mattress was awful! Within the allotted time we called to exchange the mattress and box spring for our 2nd choice (Beautyrest Hybrid Silver). It was a mattress that we were familiar with as it was the same one that my parents had just purchased and we loved it. We paid the difference between the 1st and 2nd mattress sets (almost $1,000). It was delivered without incident. We were anxious for a good nights sleep. But instead felt like we were sleeping on plywood! My husband and I woke up with aches and pains we had never had before. Since obtaining this mattress neither one of us have had a full nights sleep. We both wake with extreme headaches and go through our day sleep deprived. With spending almost $2,000, we certainly expected more! I contacted WG&R to see if we could exchange the mattress again. They replied with stating that we have already utilized our trade in option and that we should jump and walk on our mattress to aide in the break in process. In my mid 40s I am past the excitement of jumping on my bed and just simply long for a good nights sleep! I am feeling exhausted and discouraged and dont have an extra $2000 laying around to obtain a different mattress and box spring! So disappointed that WG&R wouldnt continue to support us as their customers. We definitely wont be back!
WG&R Sleep Shop is a UK Furniture Store based in Appleton, North West England. WG&R Sleep Shop is located at 3201 Express Ct, Appleton, WI 54915, USA, Appleton, North West England 54915, UK.
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