This is a place that you can trust with your car services. Fast work at a fair price. The people working here are top professionals!
Had the oil changed and tires rotated on my truck, got the job done well. My suggestion is get there at opening or shortly after, or the wait can get a little long. Probably a good sign I guess.
Timely service.quick...Respectful and very courteousFull service check even tho i was only in for oil change and tire rotation...
Everything started out nice and friendly. I had a water and a cookie and could charge my phone. I was told an hour and a half for oil change, tire rotation, and a car wash. Over two hours later, I finally got up and asked how much longer since it was way past the time given. Unbeknownst to me my car had been ready for awhile but no one bothered to let me know. Both people looked a bit sheepish and then couldnt wait for me to get out of there. I felt my keys and receipt were practically jammed into my hands. Instead of a heartfelt apology, it was more like leave and dont mention that we both forgot to let you know your car was ready for awhile now. Things happen and get forgotten but an apology would have bumped this rating up. Instead, I felt like they couldnt wait for me to leave and I hadnt done anything other than ask when my vehicle was going to be ready. If you drop the ball so to speak then admit it. My advice is to check on your vehicle at the time promised or you could be wasting your time hanging out in the waiting area. I wish John Bergstrom would have come through at that moment. I dont think he would have approved of my experience. Im also waiting for a part I asked for when I purchased the vehicle months ago and still havent gotten that. They were going to check on that also today. Never heard back about that either. Too bad everyone else got the royal treatment. Hopefully next time will be much better!
Recently purchased a company vehicle at this dealership. Came in to get multiple competitive quotes and was in and out extremely quickly. Sarah helped us out and was very capable of handling everything .We had vehicles quoted from 6 different dealerships in Madison and Appleton and their up front fast and friendly pricing was the clear winner. No haggling or messing around they had the best pricing. When we showed up with the check we were in and out in no time. If you want the best deal and easiest quickest experience go to Sarah at Bergstrom Appleton.
Bergstrom Chevrolet of Appleton is a UK Car Dealer based in Appleton, North West England. Bergstrom Chevrolet of Appleton is located at 2245 W College Ave #101, Appleton, WI 54914, USA, Appleton, North West England 54914, UK.
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